What We Collect and Why We Use It
When you create an account, we collect the details you submit — your name, email address, phone number, and the payment method you choose, whether that is bKash, Nagad or Rocket. We use this to verify your identity, process deposits and withdrawals, and keep your account
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secure. Payment transaction records are retained so we can resolve any dispute about a bKash transfer or Nagad withdrawal quickly and accurately. We also collect device and browser data automatically — things like your IP address, device type and session timestamps. This helps us detect unusual
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login activity and protect your account from unauthorised access. We do not sell your personal data to third parties for marketing purposes. Where we share data with service providers — such as payment processors handling your Rocket transfers — those providers are contractually bound to handle
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it only for the purpose we specify. Your data is stored on secured servers. Retention periods depend on regulatory requirements applicable to your eligible region, and data we no longer need for those purposes is deleted. Use of this platform and the applicability of this policy
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depends on your local law and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.